Plumbing and window repair services

In any water, electric installation problems or in situations such as a broken/cracked window that may occur at your house, you will easily solve your problems thanks to the repairman who will be directed to your address by DenizPrivate Assistance.*

Accommodation assistance

In the event your home becomes unusable due to reasons such as flood and fire, you will have the Private Banking privilege to stay at a 3 or 4 star hotel with your family.**

Locksmith Service

If you lost your home keys or left them on the door, the locksmith is only a telephone call away with DenizPrivate Assistance.*

Repairing Services

For painting/insulation works, central heating repairs, changing faucets, small carpentry and repair works, you may get help from DenizPrivate Assistance by calling 0850 222 OZEL. ***

* In interior plumbing, electric installation, window services; transportation, workmanship and material costs are covered by DenizBank up to 3 times a year and within a USD 75 limit per service. Costs exceeding the limit shall be covered by the customer. In locksmith services, it will be requested to enter the customer’s house by providing an invoice/title deed proving residency or along with the doorman, security staff or apartment supervisor. The transportation and workmanship costs for the locksmith are covered by DenizBank up to 3 times a year and within a USD 50 limit per incident. Any costs exceeding such amount shall be covered by the customer.
** Maximum 2-day stay at 3 or 4 star hotels for the customer and family members living in the same house shall be covered by DenizBank. Costs for additional services such as minibar, pay TV shall belong to the customer.
*** Costs to incur related to such services shall be covered by the customer. The service is provided every week day except Sunday, between 09.00 – 18.00 and no service will be provided on official and religious holidays.

The above stated services are offered by Mondial Assistance. DenizBank is not liable for the services being offered. The Bank reserves the right to make changes in service conditions at all time. For paid services, payment must be made by DenizBank credit cards. In services offered with discount, payment must be made by DenizBank credit cards to benefit from such discount. Customers benefiting from such services are deemed to have accepted the mentioned conditions.