Hotel and Restaurant Information/Reservation Service

You can enjoy staying at the most beautiful hotels in Turkey and abroad and benefit from advantages at exclusive restaurants.

Event Information and Reservation Service

You may receive information on all kinds of events such as cinema, concerts, theatre, museums, sports games, musicals, opera and ballet performances on a 24/7 basis! The tickets which you will purchase are delivered free of charge in İstanbul, Ankara and İzmir*.

Bus/Flight/Ferry and Train Information and Reservation Service

With 24/7 unlimited information and reservation service for your bus, flight, ferry and train transfers, you can make reservations and any changes you like on your ticket. The tickets which you will purchase are delivered free of charge in İstanbul, Ankara and İzmir*.

Personal Assistance Service

Your exclusive assistant follows up a subject for you once a month and offers you a reminder and information service.

Translation service

For translation service you may need in any language, your DenizPrivate Assistance consultant contacts the translation offices or people and companies offering simultaneous interpreting services near your location and makes the necessary arrangements.

VIP Transfer Service Abroad

Thanks to DenizPrivate’s VIP transfer service, you can enjoy a comfortable transfer abroad as well. You can get assistance from DenizPrivate Assistance consultant for your airport and city transfer needs where you live or where you will travel to.**

Information Services

You can get help from DenizPrivate Assistance regarding:

  • Ambulances, locksmith,
  • Hospitals and doctors, window glassmakers
  • Pharmacies on call, plumbers
  • Travel agencies, electricians
  • Car rental companies, carpentry works
  • Airline companies, painting works
  • Airports, maritime lines, construction works
  • Hotels and accommodation facilities, satellite and aerial services
  • Restaurants and cafés, white goods/electric appliance services
  • Entertainment and show centres, carpets and upholstery
  • Museums and culture centres, moving companies,
  • Embassies and consulates.

*All expenses and costs for the purchased products/services belong to the customers.
** VIP transfer service request must be placed minimum 24 hours in advance.

The services mentioned above are offered by Mondial Assistance. DenizBank has no liabilities with respect to such services being offered. The Bank reserves the right to amend the terms and conditions of the services offered at any time. For paid services, the payment must be made with DenizBank credit cards. In services offered with a discount, the payment must be made with DenizBank credit cards to benefit from such discount. Customers who benefit from these services are deemed to have accepted the terms and conditions indicated.